Accessibility

Here at The Old Government House Hotel we are committed to ensuring our hotel and facilities are as accessible as possible, accommodating a variety of guests’ personal needs.

Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay in Guernsey is as comfortable as it is luxurious.

Accessible Rooms

One accessible room available (Room 211)
Bathroom has mobility features with entry or passage doors that provide 32” of clear width
Fully adapted room with roll in shower
Closed captioning on televisions
Emergency pull cords bedside bed and bathroom
Vibrating pillows
Seat in shower
Magnifying glass
Grab rail locations in all bathrooms around bath Room 211 has grab rails throughout bathroom
Flashing Beacon – all fire alarm sounder bases fitted with strobe lighting

Accessible Public Areas

Induction loop available in reception
12 staircases in the property
Hotel restaurant
Meeting rooms
Public entrance
Reception desk and Concierge desk
Elevators door width 32”. Inside of lift car 42” x 43”.
Wheelchair arranged on behalf of guest
Portable ramp
Personal assistance offered in the event of an emergency based on the individuals Personal Evacuation Plan
Assistance dogs permitted throughout
Mobility scooters can be arranged on behalf of guest
Disabled toilets
One disabled bay at front of hotel and one designated disabled bay in car park
In the case of a fire, the hotel is fully equipped to deal with all impairments: mobility, visual and auditory
Visual alarms for hearing impaired in hallways and public areas - all fire alarm sounder bases

Accessible Routes

Public entrance to guestrooms
Platform lift from roadside into reception.
Level corridor to platform lift from reception lobby to corridor by lounge.
Ramped access from corridor by lounge to lift
Public entrance to the registration area: Platform lift from roadside into reception
Entrance to the meeting room/event space areas
Access through lounge to Doyle room and or Boardroom
Ramped access from corridor by lounge to lift lobby and into Regency room
Public entrance to at least one restaurant
Level corridor to The Curry Room restaurant
Ramped access from corridor by lounge to Brasserie restaurant

Website Accessibility Statement

The Old Government House Hotel is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.

General Manager: Andrew Chantrell
Email: achantrell@rchmail.com