Terms and Conditions

RESERVATIONS

For reservations or more information please call 01481 738679, email thespa@theoghhotel.com, visit www.theoghhotel.com or write to The Spa at The OGH Hotel, St Ann’s Place, St Peter Port, Guernsey, GY1 2NU.

We can offer treatments that have not been pre‐booked. However, to avoid disappointment we do recommend that you book your treatment in advance. If you are not sure which treatment to have then it is advisable to book time out with one of our therapists and then decide on a specific treatment on arrival.

HEALTH SUITE

Please note that, for safety reasons, children under the age of 16 are not allowed in the gym, spa pools, sauna or steam room. Children between the ages of 16 and 18 years must be accompanied by a responsible adult.

BOOKING POLICY

A non‐refundable booking fee of £30.00 for Half Day and £50.00 for Full Day Packages is required, which can be made by debit/credit card over the phone by calling 01481 738679. All Twilight Spa Experience packages must be pre‐paid by credit/debit card.

CANCELLATION POLICY

Bookings cancelled within 24 to 48 hours of treatment time will be charged at 50% of treatment cost. Bookings cancelled on the day or non-arrival will be charged at full price of the treatment cost.

GIFT VOUCHERS

We offer gift vouchers for all occasions. Gift vouchers can be purchased to cover any value, treatment or package and make an ideal gift.

RETAIL THERAPY

A full range of products to maintain the benefits of your treatments are available. Please ask our therapist for more information. Products ranges include Darphin, Mama Mio, St Tropez, Leighton Denny and Inika Makeup

OPENING HOURS

SPA TREATMENTS

 

Monday to Saturday

9am ‐ 7pm

Sunday

9am ‐ 6pm

   

SPA FACILITIES

 

Monday to Friday

7am ‐ 9pm

Saturday and Sunday

9am ‐ 6pm

Swimming Pool (May ‐ Oct)

8am ‐ 8pm